Privacy Policy

Last Updated: 26 October 2026

Datanet Hosting Solutions Pvt. Ltd. ("Datanet Hosting", "Datanet", "we", "us", or "our") respects your privacy and is committed to protecting the personal data and information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, retain, and protect information when you visit or use www.datanethosting.com, create an account, purchase or use our hosting, cloud, domain, AI, software, or other services, contact us, or otherwise interact with us through our website and related online services.

This Privacy Policy should be read together with any service-specific terms, agreements, notices, or policies that may apply to particular Datanet Hosting products or services. Where a service has additional privacy requirements, those requirements may be provided to you separately.

This policy applies to information collected through our website and related online interactions. It does not automatically apply to information collected by independent third-party websites, platforms, or services that we do not control. Those services maintain their own privacy policies and terms.

Consent and Notice

We provide appropriate notice about the personal data we collect and the purposes for which it is processed. Where consent is required by applicable law, we will obtain consent through an appropriate affirmative action before processing personal data on the basis of that consent.

Where processing is necessary to provide a service, perform a contract, comply with applicable law, protect our services, prevent fraud or misuse, or for another permitted purpose, we may process personal data on the applicable legal basis without relying solely on consent.

Where we process personal data based on consent, you may withdraw that consent in the manner made available by us. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal and may affect our ability to provide certain services or features.

Information We Collect

The information we collect depends on how you interact with Datanet Hosting and which services you use. We may collect the following categories of information:

Contact information: name, email address, telephone number, company or organization name, address, and other contact details.
Account information: username, account identifiers, service subscriptions, preferences, support history, and account-related information.
Billing and transaction information: billing details, invoices, payment status, transaction references, and information necessary to process payments. Payment card and banking credentials may be processed directly by our authorized payment providers where applicable.
Communication information: information contained in enquiries, support tickets, emails, forms, attachments, feedback, and other communications that you send to us.
Technical and usage information: IP address, browser and device information, operating system, referring and exit pages, timestamps, diagnostic information, website usage information, and security-related logs.
Service information: information required to provision, configure, maintain, secure, and support the hosting, cloud, domain, software, AI, and other services you request.
Integration information: information and authorization credentials required to connect third-party services that you explicitly choose to integrate with our services.

When we request personal data through a form, account-registration process, service order, or other interaction, we will make the purpose of the collection reasonably clear at or before the point of collection where required by applicable law.

How We Use Personal Data

We may use personal data for the following purposes, depending on the services you use and the circumstances in which the information was collected:

Provide, activate, operate, maintain, and support our products and services.
Create and administer customer accounts.
Process orders, subscriptions, renewals, invoices, and payments.
Respond to enquiries, support requests, complaints, and service-related communications.
Communicate important service, security, billing, maintenance, and operational notices.
Provide requested product information, quotations, demonstrations, and consultations.
Improve the performance, reliability, security, and functionality of our website and services.
Monitor, diagnose, and troubleshoot technical issues and service incidents.
Detect, prevent, investigate, and respond to fraud, abuse, unauthorized access, security incidents, and other harmful activity.
Comply with applicable laws, regulations, court orders, governmental requirements, and contractual obligations.
Perform analytics and understand how our website and services are used.
Send service-related communications and, where permitted and appropriately authorized, marketing or promotional communications.
Protect the rights, property, security, and legitimate interests of Datanet Hosting, our customers, users, and service providers.

Digital Personal Data Protection Act, 2023 (India)

Datanet Hosting is committed to protecting personal data in accordance with applicable Indian data-protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025, as and when applicable.

Personal Data Collection and Use: We may collect personal information such as your name, email address, phone number, billing details, account information, and enquiry details to provide our services, respond to requests, manage accounts, process transactions, provide support, maintain security, and meet legal obligations.

Consent and Data Sharing: Where required, we obtain consent through a clear affirmative action and explain the purpose of processing. We may share personal data with authorised service providers or authorities where necessary for service delivery, legal compliance, or other lawful purposes.

Data Security and Retention: We implement reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss, misuse, or disclosure. Personal data is retained only as long as necessary for the stated purposes or as required by applicable law. No electronic transmission or storage method is completely secure.

Your Rights: Subject to applicable law and its commencement provisions, you may have the right to access information about your personal data and its processing, request correction or completion, request erasure, withdraw consent where applicable, seek grievance redressal, and nominate another person where permitted by law.

Grievances and Requests: You may contact us through our designated privacy or grievance contact details published on this website to exercise applicable rights, withdraw consent, or raise privacy concerns. We may verify your identity before processing requests, subject to applicable law.

We may update this section to reflect changes in applicable laws, regulatory requirements, or our data-processing practices. Any rights and obligations under the DPDP Act and Rules are subject to their applicable commencement dates and legal exceptions.

Data Sharing and Disclosure

We do not sell personal data as a commercial product. We may disclose or make personal data available where reasonably necessary for the purposes described in this Privacy Policy, including to:

Authorized employees, contractors, and service personnel who need the information to perform their duties.
Hosting, cloud, infrastructure, security, monitoring, communication, analytics, and other technology service providers.
Payment processors, financial institutions, billing providers, and other transaction-related service providers.
Domain registrars, certificate authorities, registries, or other providers where necessary to deliver domain and related services.
Professional advisers, auditors, insurers, and legal or compliance service providers where reasonably necessary.
Government authorities, regulators, law-enforcement agencies, courts, or other parties where disclosure is required or permitted by applicable law.
Parties involved in a corporate transaction, such as a merger, acquisition, restructuring, financing, or sale of assets, subject to appropriate safeguards.

Where appropriate, we require service providers that process personal data on our behalf to maintain confidentiality and implement appropriate security measures.

International Data Transfers

Some of our technology, infrastructure, service providers, or integrations may process information in countries other than India. Where personal data is transferred or made accessible across jurisdictions, we take steps that are required or reasonably appropriate under applicable law and our contractual and security requirements.

The availability and location of particular infrastructure or third-party services may vary depending on the Datanet Hosting product or service you use.

LinkedIn Automation

Datanet Hosting may provide LinkedIn integration or automation features that allow authorized users to connect a LinkedIn account and use supported functionality, such as publishing approved content to an authorized LinkedIn Company Page, where the relevant LinkedIn API access and permissions are available.

When you connect LinkedIn to our service, we access only the information and permissions required for the functionality you authorize. Depending on the approved LinkedIn API permissions and the feature being used, this may include account or authorization information, identifiers, page or organization information, and content necessary to perform an authorized publishing workflow.

We do not request or collect your LinkedIn password through our application. LinkedIn authentication and authorization are handled through LinkedIn's authorization mechanisms. We do not intentionally access private messages, personal conversations, or personal connection lists unless a specific LinkedIn API permission and feature expressly permits such access and you have authorized it.

LinkedIn-derived information is used only for the authorized functionality for which it was obtained, such as authentication, authorization, account or page management, and publishing workflows. We do not sell, rent, or use LinkedIn-derived information for unrelated advertising or profiling.

We retain LinkedIn authorization credentials and other LinkedIn-derived information only for as long as reasonably necessary to provide the authorized integration, subject to applicable law and LinkedIn's API requirements. Where you request deletion, disconnect the integration, close the relevant account, or where the information is no longer required, we will delete or invalidate applicable LinkedIn-derived data and credentials, subject to lawful retention requirements.

You may disconnect the LinkedIn integration through the controls made available by the service or by contacting us at [email protected].

Our LinkedIn integration is also subject to applicable LinkedIn terms, API requirements, permissions, and policies.

Log Files and Security Logs

We may maintain server, application, access, audit, and security logs as part of the normal operation and security of our services. These logs may include IP addresses, browser and device information, timestamps, requested URLs or resources, referring pages, error information, authentication events, and other technical or security information.

We use these logs to operate and secure our infrastructure, troubleshoot problems, investigate incidents, detect abuse or unauthorized access, maintain service reliability, and comply with applicable legal or contractual requirements.

Log information may be retained for a period appropriate to the purpose for which it was collected, our security requirements, and applicable legal or regulatory obligations.

Cookies and Similar Technologies

Datanet Hosting may use cookies, local storage, pixels, scripts, and similar technologies to operate our website, remember preferences, maintain sessions, improve performance, understand website usage, and support security.

Depending on the services and technologies in use, cookies may include necessary cookies, preference or functionality cookies, analytics cookies, and other cookies or technologies used for permitted business purposes.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality, security, or availability of some website features. Where required by applicable law, we will provide appropriate choices or consent controls for non-essential cookies and similar technologies.

Third-Party Services and Websites

Our website and services may contain links to, or integrations with, third-party websites, applications, payment services, social-media platforms, analytics providers, communication services, cloud providers, and other external services.

Third-party services operate under their own terms and privacy policies. We are not responsible for the privacy practices of third parties that we do not control. We encourage you to review the applicable privacy notice before providing information directly to a third-party service.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud and security incidents, and comply with applicable legal, tax, accounting, regulatory, or contractual requirements.

Different categories of information may have different retention periods. When personal data is no longer required and there is no legal or legitimate reason to retain it, we take reasonable steps to delete, anonymize, or otherwise securely dispose of it.

Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, misuse, destruction, or other unauthorized processing.

Depending on the service and risk involved, safeguards may include access controls, authentication mechanisms, encryption or secure transmission technologies, logging, monitoring, backups, vulnerability management, and other administrative, technical, and physical security controls.

However, no website, network, server, application, or method of transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of credentials under your control and for notifying us promptly if you believe an account or credential has been compromised.

Children's Privacy

Our services are intended for businesses, organizations, and users who are legally able to use the relevant services. We do not knowingly request personal data from children in circumstances where collection is prohibited by applicable law.

If you believe that a child has provided personal data to us in circumstances where such collection was not permitted, please contact us so that we can review the situation and take appropriate action.

Your Privacy Requests and Grievances

If you have a question, request, complaint, or grievance concerning the processing of your personal data, please contact us at:

Email: [email protected]

When submitting a privacy request, please provide sufficient information for us to understand your request and, where reasonably necessary, verify your identity or authority to make the request. We may request additional information where required to protect personal data from unauthorized disclosure or deletion.

We will review and respond to valid requests in accordance with applicable law and our internal procedures. Certain requests may be subject to lawful exceptions, limitations, verification requirements, or retention obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, regulatory requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.

We encourage you to review this Privacy Policy periodically to understand how we protect and process personal data.