Call Centre On Cloud
More than Backup. More than Antivirus.
Unlimited Calling Minutes- 1 Virtual Mobile Number
- Call Recording
- Voice auto survey
- Advance Call Analytics
- Voice Broadcast
- Advance Call Routing
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Only one solution for all your backup need.
Plans designed for Startups, SMBs and Enterprises
FREE PLAN
Tri Annually
- Free account with some limitations
- 100 Free Calling Minutes
- 1 System Landline Number
- Call Recording
- Office time Schedule
- Normal Call Analytics
- Direct Agent Login Function
- Normal Call Routing
VIRTUAL NUMBER - STARTER
Tri Annually
- Simple Package based Pay Per Use Model
- 1,200 Free Calling Minutes
- 1 Virtual Mobile Number
- Call Recording & Multi-Language
- Office time Schedule
- Advance Call Analytics
- Direct Agent Login Function
- Calling Rate: Rs 1 per Min
VIRTUAL NUMBER - UNLIMITED
Tri Annually
- Helps Businesses to track Every Business Call
- Unlimited Calling Minutes
- 1 Virtual Mobile Number
- Call Recording & Multi-Language
- Office time Schedule
- Advance Call Analytics
- Direct Agent Login Function
- Advance Call Routing
TOLL-FREE NUMBER PLAN
Tri Annually
- Enable your Customer to reach with Call Free
- 2,000 Free Calling Minutes
- 1 Toll-Free Number
- Call Recording & Multi-Language
- Office time Schedule
- Advance Call Analytics
- Direct Agent Login Function
- Calling Rate: Rs 1.2 per Min
CCAAS - PREMIUM
Tri Annually
- For Small Call Center setup
- 4,000 Free Calling Minutes
- 1 Virtual Mobile Number
- Extension based In-Call Transfer
- Advance Click to Call Function
- Agent Shift wise Schedule
- Mini Lead CRM
- Calling Rate: Rs 0.60 per Min
CCAAS - PREMIUM PLUS
Tri Annually
- For Enterprise Call Center Setup
- 15,000 Free Calling Minutes
- 1 Virtual Mobile Number
- Including CCaaS- Basic Features
- Extension based Agent & Call Group Transfer
- Member Break Module
- Predictive Auto Dialer
- Calling Rate: Rs 0.45 per Min
Features
TOLL-FREE
NUMBER
Enable your customers to call you free to contact & track and record every call which they have made 24*7 with advance call analytics & routing strategies and sticky functionality.
VIRTUAL
NUMBER
Virtual Number is designed especially for businesses to help them intelligently manage callers and for automate self-service options including time-based schedule, agent break, deep call analytics.
CLOUD CALL
CENTRE
This solution is to provide complete call centre solution on the cloud where you can track, record all of your customer support executives in real time along with advanced agent & Break module.
APP/PLATFORM BASED
CLICK-TO-CALL
Desk Click is a cloud-based Click to Call solution which helps companies to get connected with their website or app visitors in real-time, without actually dialing the number.
AUTO VOICE
DIALER
It can be used to interact with your existing customers, through call patching with your support team automatically, with the agent first, and then to your customer for a call patch.
DESK
RING
Desk Ring is a cloud-based missed call alert service, which helps companies to organize Vote and Poll system, Get instant feedback and help to track lead generation activities.
VOICE
BROADCAST
Desk Voice is a cloud-based transactional auto voice broadcast solution which helps companies to send recorded voice messages to multiple phone numbers simultaneously.
VOICE AUTO
SURVEY
Collect valuable feedback from your existing customer database and analyze their satisfaction from service through our Bulk auto survey and individual feedback survey feature.
SMS/VOICE BASED
AUTHENTICATION
Two-Way authentication is a ‘One-Time Password’ that is randomly generated and sent to the client provided mobile number via SMS and voice call for number validation.
MINI LEAD
CRM
Use our In-build Mini CRM with live call screen to add, edit and view existing saved customers in the platform as well to as to upload, download all customers list with details.